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Liberty Property Management, LLC
Website Accessibility Policy
1. Our Commitment
Liberty Property Management, LLC ("Liberty Property Management," "we," "us," or "our") is committed to ensuring that our website, www.libertypmnc.com (the "Site"), is accessible to all visitors, including individuals with disabilities. As a company that connects prospective residents and property owners with housing and property management services, we recognize that digital accessibility is part of our broader commitment to Fair Housing and equal access to housing-related information and opportunity.
2. Accessibility Standard
We are working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI). WCAG 2.1 AA is the accessibility benchmark currently referenced by the U.S. Department of Justice under the Americans with Disabilities Act (ADA) for public-facing websites, and we have adopted it as our target standard rather than older or lower-conformance guidelines.
3. Measures We Take to Support Accessibility
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Building the Site on a platform (Wix) that provides built-in accessibility tools, including alt-text fields for images, heading structure, and keyboard-navigable menus.
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Reviewing new and updated page content for readable color contrast, descriptive link text, and properly labeled images and forms.
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Providing our phone number (910-421-0049, call or text) as an alternative way to reach us, request property information, or submit a maintenance concern for visitors who experience difficulty using the Site.
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Periodically reviewing the Site for accessibility issues and correcting them as they are identified.
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Requesting that third-party tools embedded on our Site, including AppFolio owner/resident portals and Tenant Turner scheduling widgets, support accessible use to the extent those vendors make such information available to us.
4. Known Limitations
Despite our efforts, some content on the Site, including third-party embedded tools, PDFs, or older content not yet reviewed, may not yet fully conform to WCAG 2.1 AA. We are actively working to identify and remediate these gaps. If you encounter any content or feature that is not accessible to you, please use the alternative access methods below, and let us know so we can address it.
5. Alternative Access
If you have difficulty accessing any information or feature on the Site, we are glad to provide the same information through an alternative method, including by phone, text, or email, at no additional cost to you.
6. Feedback and Complaints
We welcome feedback on the accessibility of the Site. If you encounter an accessibility barrier, please contact us with the following information, if possible: the web page or feature involved, the nature of the difficulty, and the assistive technology or browser you were using. We aim to acknowledge accessibility feedback within a reasonable time and to work in good faith toward a resolution.
Liberty Property Management, LLC
Phone/Text: 910-421-0049
7. Third-Party Content
Our Site may include or link to content, tools, or platforms operated by third parties (such as AppFolio, Tenant Turner, or social media platforms) that we do not control. While we select vendors with accessibility in mind where possible, we cannot guarantee the accessibility of third-party content or platforms, and we encourage users to also contact those providers directly with accessibility concerns specific to their tools.
8. Ongoing Review
This Policy will be reviewed periodically as our Site evolves and as accessibility standards and legal guidance are updated. We will revise this Policy and our practices as needed to reflect our continued commitment to accessible, equal access to housing information for all visitors.